Privacy Policy

1. Introduction

Welcome to BoxAeye, the AI-powered moving and packing application. This Privacy Policy explains how BoxAeye ("we," "us," or "our") collects, uses, discloses, and protects your personal information when you use our mobile application and related services (collectively, the "Service").

By using BoxAeye, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our Service.

2. Information We Collect

2.1 Personal Information

When you use BoxAeye, we may collect the following types of personal information:

• Account information (email address, username, password)
• Profile information (name, profile picture)
• Contact information for sharing purposes
• Device information (device type, operating system, unique device identifiers)

2.2 Usage Data

We automatically collect information about how you use our Service, including:

• App usage patterns and feature interactions
• Log data (IP address, access times, pages viewed)
• Performance data and crash reports
• Location data (if you enable location services)

2.3 Content Data

BoxAeye processes the following content to provide our AI-powered features:

• Photos and images of your items and boxes
• Text descriptions and labels you create
• Inventory lists and organization data
• AI-generated suggestions and recommendations

3. How We Use Your Information

We use your information to:

• Provide and maintain our Service
• Process your photos and generate AI-powered labels and organization suggestions
• Improve our AI algorithms and service functionality
• Personalize your experience and provide relevant content
• Communicate with you about updates, support, and promotional offers
• Analyze usage patterns to enhance user experience
• Ensure security and prevent fraud
• Comply with legal obligations

4. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:

4.1 Service Providers

We may share your information with trusted third-party service providers who assist us in operating our Service, such as cloud storage providers, analytics services, and customer support platforms.

4.2 Legal Requirements

We may disclose your information if required by law, regulation, or legal process, or to protect the rights, property, or safety of BoxAeye, our users, or others.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication measures
• Secure cloud infrastructure
• Regular security training for our team

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a structured format
• Objection: Object to certain uses of your information
• Restriction: Request restriction of processing in certain circumstances

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

7. Data Retention

We retain your personal information only for as long as necessary to provide you with our Service and fulfill the purposes described in this Privacy Policy. We will retain and use your information to the extent necessary to:

• Comply with legal obligations
• Resolve disputes
• Enforce our agreements
• Improve our Service

When you delete your account, we will delete your personal information within 30 days, except where retention is required by law.

8. Cookies and Similar Technologies

Our Service may use cookies and similar tracking technologies to collect and store information. We use these technologies to:

• Remember your preferences and settings
• Analyze how our Service is used
• Improve user experience
• Provide personalized content

You can control cookie settings through your browser or device settings.

9. Third-Party Services

Our Service may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party services you interact with.

BoxAeye may integrate with services such as cloud storage providers, social media platforms, and analytics services. Each of these services has their own privacy policies governing their use of your information.

10. Children's Privacy

Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

If we discover that we have collected personal information from a child under 13, we will take steps to delete that information from our servers.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that appropriate safeguards are in place to protect your personal information in accordance with this Privacy Policy and applicable laws.

By using our Service, you consent to the transfer of your information to countries outside your residence, including the United States, where our servers may be located.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this policy.

We recommend that you review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us:

We are committed to resolving any privacy concerns you may have. Please allow us reasonable time to respond to your inquiries and requests.

14. Additional Information for Specific Regions

14.1 California Residents (CCPA)

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to delete personal information, and the right to opt-out of the sale of personal information. We do not sell personal information.

14.2 European Union Residents (GDPR)

If you are located in the European Union, you have additional rights under the General Data Protection Regulation (GDPR), including the right to lodge a complaint with a supervisory authority if you believe your personal information has been processed unlawfully.